Sewage Backup: What to Do in the First Hour

Practical first steps for California homeowners dealing with a sewage backup.
Stay safe
Keep children and pets away, avoid touching sewage water, and turn off electricity to affected areas if it is safe to do so.
Stop the flow
Stop using water in the home and call a plumber to find and fix the blockage.
Document the damage
Take photos for insurance before anything is moved.
Call for cleanup
Sewage is black water. Professional extraction, removal of soaked materials, disinfection and drying should start quickly to limit mold and contamination.
Get Help
If you need help now, see our sewage cleanup service page or call (323) 329-3559. You can also find your city on the locations page.